Just Cross Stitch website problem

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Just Cross Stitch website problem

by Chrissyml » Tue Apr 18, 2017 7:15 pm

Hi. I was wondering if anyone else is having problems with renewing a subscription on the Just Cross Stitch website. A message pops up that it's time to renew my subscription, then the fields are filled in automatically. After I fill out the rest of my information and hit return, a message pops up that I that the fields in red are filled out incorrectly. Only thing is there is nothing in red. I've had a subscription for about three years now and my info hasn't changed. I live in Canada and JCS has told me on Facebook that they're still delivering print subscriptions to Canada. I mentioned again that I'm continuing to have that problem, but no one has gotten back to me.
 
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Re: Just Cross Stitch website problem

by Squirrel » Tue Apr 18, 2017 10:12 pm

I gave up on their web site when they stopped sending off shore to our part of the world. I can occasionally get a copy at my local newsagents but at just under $A20 it is too darned expensive to get often.

Hope you can sort out the problem soon. :lol:
Sally in Brisbane Australia

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Re: Just Cross Stitch website problem

by Chrissyml » Fri Apr 21, 2017 10:55 am

Hi Squirrel. I figured out what the problem was with renewing when I got a renewal message sent to my inbox. I opened it up and the first thing it showed was to check off whether I wanted to renew for 3, 2, or 1 year. For some reason, the other messages weren't showing me that field. That's why the site kept on saying I hadn't filled it out correctly--it hadn't showing me that field.

$A20 a issue is shocking. Yeah, Just Cross Stitch also offers a digital edition which, if purchased through its website, gives access to 2 years of back issues. You can print off the patterns you intend to do. It's definitely cheaper than getting the print magazine. I'm thinking of getting a digital subscription to Cross Stitch Crazy because it is about half the price.
 
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Re: Just Cross Stitch website problem

by Squirrel » Fri Apr 21, 2017 10:48 pm

but there is something so lovely about turning an actual page. Yes I knew about the digital issues but decided to go for a subs to World of Cross Stitching mag instead. :)

So glad you sorted out your renewal problem you are set for another year of beauty.
Sally in Brisbane Australia

WIPS

Dimensions Christmas Stocking.
Bookmarks

2016 Finishes.
Angel of the Morning by L&L
User avatar
 
Posts: 13729
Joined: Sun Aug 30, 2009 3:33 am
Location: exChristhcurch NZ, now Brisbane, Australia


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