Now I've read so many bad reviews about Needle Needs BUT!!!....
I was looking for a small frame and wondered if their little Wizard frame was still available, it's not! I emailed them Tuesday asking. Mean time I looked at Quantum Frames from Estonia. Similar concept, not quite as pretty. Very nearly bought a small one from them.
THEN I had an email from Marisa at Needle Needs yesterday afternoon, saying that she thought that they might have one left and to phone.
Did that, which is how I know that they don't have any. An alternative (and cheaper) suggestion was made to buy a pair of 8" bars to fit my existing Millennium frame. I didn't know they made that size! The list isn't in size order.
So I paid and they were sent yesterday...should be with me soon!
I have to say the I have Never had a problem with Needle Needs, but then I've always done my purchases by phone. Yes, I had to wait for my Aristo Stand and Millennium frame, but when I bought an additional set of 16" bars they were in stock and sent out immediately.
Needle Needs frames...a Positive!!
Moderators: rcperryls, Rose, karen4bells, Serinde, Alex
- wendywombat
- Posts: 13544
- Joined: Wed Nov 01, 2006 12:03 pm
- Location: Scottish Borders
- Mabel Figworthy
- Posts: 33036
- Joined: Fri Mar 07, 2008 4:05 pm
- Location: Dunchurch, UK
- Contact:
Re: Needle Needs frames...a Positive!!
Lovely to hear of good customer service! At one point I'd rather hoped to get the mini frame but obviously it wasn't to be. Are the 8" bars the side ones or the top & bottom scrollers?
Visit Mabel's Fancies at www.mabelfigworthy.co.uk
WIPs
Elizabethan Beauty, RSN Certificate & Online
Waiting
Soli Deo Gloria, Mechthild, bling unicorn, goldwork & silk shading kits
Flights of Fancy (blog)
Mabel's FB page
WIPs
Elizabethan Beauty, RSN Certificate & Online
Waiting
Soli Deo Gloria, Mechthild, bling unicorn, goldwork & silk shading kits
Flights of Fancy (blog)
Mabel's FB page
- wendywombat
- Posts: 13544
- Joined: Wed Nov 01, 2006 12:03 pm
- Location: Scottish Borders
Re: Needle Needs frames...a Positive!!
Top & Bottom scrollers. I nearly bought the 10" as well, but decided to see how I got on with the smaller first.
Re: Needle Needs frames...a Positive!!
wow thats great!
i know alot of people have been having trouble with them
good to hear some people having a positive reaction from them
i know alot of people have been having trouble with them
good to hear some people having a positive reaction from them
- starshine123102
- Posts: 416
- Joined: Tue Sep 13, 2011 4:21 am
- Location: CT, USA
Re: Needle Needs frames...a Positive!!
WOW! So glad to hear that you had quick customer service with them.
I tried very hard to be understanding of the fact that it is in fact a very small "mom and pop shop", however, as an international customer and not having international calling, I just couldn't deal with the complete and utter lack of communication AND the 7 month waiting period. If it's going to take 7 months, fine.....but keep your customer informed so they don't think you've run off with their money!
I tried very hard to be understanding of the fact that it is in fact a very small "mom and pop shop", however, as an international customer and not having international calling, I just couldn't deal with the complete and utter lack of communication AND the 7 month waiting period. If it's going to take 7 months, fine.....but keep your customer informed so they don't think you've run off with their money!
Michelle
2016 FINISHES:
All Hallows Eve (Glendon Place)
Delightful Fruits - Grapes (CSN 3/2013)
Delightful Fruits - Apples
Delightful Fruits - Berries (CSN 5/2013)
Delightful Fruits - Pears
2017 WIP:
Christmas House
2016 FINISHES:
All Hallows Eve (Glendon Place)
Delightful Fruits - Grapes (CSN 3/2013)
Delightful Fruits - Apples
Delightful Fruits - Berries (CSN 5/2013)
Delightful Fruits - Pears
2017 WIP:
Christmas House
- wendywombat
- Posts: 13544
- Joined: Wed Nov 01, 2006 12:03 pm
- Location: Scottish Borders
Re: Needle Needs frames...a Positive!!
My 8" bars got here on Friday!! Not bad delivery time from order, seeing that they had to be made for me!
I have yet to use them but they are as smooth and as well made as the rest of the kit.
I have yet to use them but they are as smooth and as well made as the rest of the kit.
Re: Needle Needs frames...a Positive!!
That is good to hear! May be, we can see a photo?
Hélène
Finished: Joan Elliott. Rainbow Fairy
Fit Kit by Peter Underhill
The Choir by Peter Underhill
Angel Of The Morning by Lavender & Lace
Best of Friends by Mabel Lucie Attwell
Finished: Joan Elliott. Rainbow Fairy
Fit Kit by Peter Underhill
The Choir by Peter Underhill
Angel Of The Morning by Lavender & Lace
Best of Friends by Mabel Lucie Attwell