Review sites you've ordered from

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Re: Review sites you've ordered from

by Borgessa » Fri Sep 06, 2013 2:34 pm

kiwirach wrote:
thanks for this list, i'll need to know where to splash the cash once i've settled!.
Christchurch does have Broomfields, and Hands, so hopefully they'll keep me stocked before i have to look at shipping costs!.


I don't know where you are, but I'm in Auckland, If you are up this way, there is the Ribbon rose, in Mt Wellington, and The Embroiderer, which I think is in Birkenhead (North Shore) There is another one in Henderson, though I don't know the name. Both the Ribbon Rose and The Embroiderer, have online stores, but they are just not that good. The stores themselves are, but what they display they have online and what they actually have two different things.

I did find an NZ site where I can buy floss for $1.30 a skien, DMC. They are 180 locally, if you want that addy, Pm me, as I am unsure of the rules here about links to shops.
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Re: Review sites you've ordered from

by littlejess » Sun Sep 15, 2013 12:49 pm

sewandso is an amazing UK website, recieved everything within two days of ordering, couldn't be happier!

I unforuntately have a very negative review about:
http://www.cross-stitch-heaven.co.uk/

They were the first site I ordered from and it was a large one, 25 different threads, fabric, plastic snap frame and a DMC binder. Everything was in stock on the website and I received an email saying they got my order.

THREE WEEKS passed with no delivery, no explanation emails, nothing. As far as I knew they'd taken my money and planned to do nothing else!

I emailed them asking was was going on (as politely as I could, this was a UK company, how had it taken so long?) I got an email an hour later stating half of my order was out of stock (even though the website didn't say so) they THEN sent me a very snooty email stating I'd got an email saying it was out of stock (funny when I'd had 3 weeks of nothing, and only AFTER I'd send them one!) And that they were waiting for an order from france.

Anyway it took a further two weeks to receive my order. So they do not keep their website updated with stock, and you wont hear anything from them if there is a problem their end!

I was extremely disappointed. However overjoyed with sewandsos service :)
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Re: Review sites you've ordered from

by vicsg » Thu Oct 17, 2013 6:40 am

I've never had a problem with sew and so but I recently had problems with colray crafts so I wouldn't recommend using them
 
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Re: Review sites you've ordered from

by LydiaZ » Tue Jan 07, 2014 9:15 pm

I like Herrschnerrs alot. Nice variety and good prices and shipping. Anyone order patterns from crossstitch.com? What do you think?
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Re: Review sites you've ordered from

by Oriettait » Tue Jan 14, 2014 2:01 pm

I had a great experience with http://sewing-online.com/" target="_blank a site based in UK.
I recently bought a crafter magnifier lamp from them and they were very fast to deliver, good price and shipping expenses and with great customer service.
EDIT to add: I had a misunderstanding about the item I bought and I have to report that their post sale customer service is as great as the pre sale.
Last edited by Oriettait on Fri Jan 17, 2014 11:09 am, edited 1 time in total.
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Re: Review sites you've ordered from

by backafteradozenyrs » Thu Jan 16, 2014 7:50 pm

I've previously ordered from Stoney Creek with great success.

http://store.stoneycreek.com/stoney-creek-charts--patterns-c4.aspx

However, I made an order early Monday morning, it has read "In Process" since Monday at noontime but my payment has already cleared my bank account. I don't really like to see my payment made until SOMETHING happens with my order, y'all know what I mean?

Has anyone else used them lately & what was your experience.
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Re: Review sites you've ordered from

by Pixie22 » Sun Jan 19, 2014 4:27 pm

sewandso is an amazing UK website, recieved everything within two days of ordering!!! Couldn't be happier! But when i search for a kit - I use http://cross-stitch-catalogue.com , which basicly has all sewandso + couple other trusted sites (as far I know ofcourse) - so that's where i'd go if you need to find a chart but don't know who could sell it.

Nontheless - I have a very negative review about http://www.cross-stitch-heaven.co.uk/

They were the first site I ordered from and it was a large one, 25 different threads, fabric, plastic snap frame. Everything was in stock on the website and I received an email saying they got my order.

Four weeks passed with no delivery, no explanation emails, nothing. As far as I knew they'd taken my money and planned to do nothing else. After my reminder email i sent them - they appologised that most of items i ordered were out of stock... what a joke.
 
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Re: Review sites you've ordered from

by fccs » Sun Jan 19, 2014 6:17 pm

backafteradozenyrs wrote:I've previously ordered from Stoney Creek with great success.

Has anyone else used them lately & what was your experience.


I ordered from them in December with no problems (other than I didn't get the order as quickly as I would like). I would give them a call; they're a big, reputable company and should be able to help you figure out what the holdup is. I wish every on-line site had as much order detail as Amazon; there you know exactly where your order is in the process. I need that. :-)
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Re: Review sites you've ordered from

by meganh » Sat Jan 25, 2014 5:11 pm

I order mostly from 123... but have used Needle in Haystack for a few specialty items. I am excited to try some of the suggestions here though since I don't have a LNS. especially this sew and so so many of you have mentioned!
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Re: Review sites you've ordered from

by Derbygirl » Sun Feb 16, 2014 10:53 am

I love The Silver Needle and Nordic Needle. They both have wonderful customer service.
 
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Re: Review sites you've ordered from

by CeCe » Tue Mar 25, 2014 10:51 pm

Has anyone ordered from mysticstitch.com?

I live in Northern California, and there aren't any cross stitch stores near me. Jo-ann's and Hobby Lobby together have a good selection of supplies (though neither store has a complete selection). However, both Jo-Ann's and Hobby Lobby have an almost non-existent pattern selection except for kits. I don't prefer kits personally so I decided to order on line.

I found Mysticstitch.com and loved, loved, LOVED their patterns, plus they were having a sale! :applesauce: I ordered several patterns and 10 days later my order still says processing on their site, and I have received nothing in the mail. :( I'm so frustrated. I was really looking forward to starting a new project. :tantrum: I sent them a note today saying if they had not sent out my order than to give me a refund.

I'm really interested to know if anyone else has ordered from Mystic Stitch and what their experience as been
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Re: Review sites you've ordered from

by adeliane » Wed Mar 26, 2014 9:13 am

My suppliers are european and mainly french.

Univers Broderie: it was THE reference 10 years ago. They had everything. Now there are fewer references and they sell "classical" patterns. Few US patterns. It's a good choice if I need DMC fabrics. I had issues with TreadworXs, these threads are not regularly replenished (I waited more than 4 month but they send it while I had forgotten my command).

Une Mercerie à la Campagne: A one person shop. She is always kind and reactive. I never had any problems and my orders are quickly send. European and US designers.

Canevas.com: Do you want a kit? You have it! when UB hasn't what I wanted to buy, this is my second-hand shop. I've never been disappointed.

Chibi Stitches: A one person shop selling foreign patterns (mainly Asiatic). She's very kind, you can order patterns which are not on her catalog's shop and you can contact her by e-mail or FB.

Sew it all: I love their stuff but I prefer shopping their fabrics in shows.

Annick Abrial: a one-person shop. she dyes her own threads and fabrics and I really love her patterns. I never had problems.
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Re: Review sites you've ordered from

by ddunat » Thu Mar 27, 2014 6:39 pm

The service I have received from The Drawn Thread has been stellar; however, it is all her (the Drawn Thread's) designs along with a full complement of fabrics and silk threads. The package comes within a couple of days, wrapped in dragonfly tissue. I love Drawn Thread patterns so have ordered from there numerous times.

www.drawnthread.com

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Re: Review sites you've ordered from

by speart » Thu Mar 27, 2014 7:00 pm

I see this has been an ongoing discussion for a few years, so perhaps my faves are in here "somewhere." Just in case...

Stitching Bits N Bobs: Bobbie is GREAT! Great service, incredible seasonal and fun sales

Elegant stitch: I've only bought fabric thus far. She cuts to the inch and even serges the edges. All fabric comes wrapped in tissue with a gold seal. Every package feels like a special present.
 
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Re: Review sites you've ordered from

by afdish » Thu Mar 27, 2014 7:33 pm

CeCe wrote:Has anyone ordered from mysticstitch.com?

I found Mysticstitch.com and loved, loved, LOVED their patterns, plus they were having a sale! :applesauce: I ordered several patterns and 10 days later my order still says processing on their site, and I have received nothing in the mail.


I have ordered from Mystic Stitch several times in the past. They do have gorgeous patterns and awesome sales. The only problem is that if you order during a sale, due to the volume of orders they get, processing can take a bit longer. When contacted them they were very nice. One time when they sent me the wrong pattern, I contacted them and they immediately shipped out the correct pattern, and told me to keep the first one.
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Re: Review sites you've ordered from

by Jrussell » Fri Mar 28, 2014 7:42 am

Recently ordered from cross stitch heaven and was very pleased with delivery and cost.
 
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Re: Review sites you've ordered from

by CeCe » Fri Mar 28, 2014 3:54 pm

afdish wrote:
I have ordered from Mystic Stitch several times in the past. They do have gorgeous patterns and awesome sales. The only problem is that if you order during a sale, due to the volume of orders they get, processing can take a bit longer. When contacted them they were very nice. One time when they sent me the wrong pattern, I contacted them and they immediately shipped out the correct pattern, and told me to keep the first one.


You're probably right. I'll be the first to admit patience is NOT my virture! lol :) Perhaps I'll send a not and suggest they have add a "Back Order" status to accounts so customers can set their expectations for a longer delivery time.
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Re: Review sites you've ordered from

by stitchhappy18 » Tue Apr 01, 2014 1:50 am

I found a new site at the beginning of March.

http://www.frenchneedle.com/

I was looking for the beautiful patterns that natabozianu has been posting.

viewtopic.php?f=6&t=24337&hilit=botanique" target="_blank"

They are patterns from France and the company website was only available in French which I do not speak. I found a US company, The French Needle, who had other patterns by the same designer. I emailed to ask if they would ever stock some of the other flower designs. Quite surprisingly they emailed me back within an hour and on a Sunday no less. Lisa, the owner, said she was getting ready to order from France and would add any of the patterns I wanted to her order. I emailed her my selections and in two weeks she emailed me to say they were up on the website. I ordered last Tuesday and less than a week later I have them in hand.

Image

I will definitely be placing more orders with this company in the future. The patterns/kits are certainly not the cheapest, but considering that they are imported and I don't have to go through the headache of ordering them direct from France it is definitely worth it. Also their website states that they are happy to help with translating the instructions which would be helpful to those who do not speak French.

Also orders over $75 ship for free.
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Re: Review sites you've ordered from

by mesonoxy » Sun Apr 20, 2014 6:51 am

Will definitely be trying Sew and So based on the many positive reviews!

My $0.02 is about Ozstitch.com.au. Probably only relevant for Aussie folks :) I placed just a small order but it arrived very fast (two business days after ordering, when Australia Post said it would probably take three). Their method of selling fabric is good - you can buy by the fat quarter, half metre or full metre (other sites will only let you buy a metre-wide width, increasing by 10cm increments). They also emailed me back same day regarding washing instructions.

They don't have anywhere near the range of other overseas stores but if you're in Australia and need something in a hurry, they seem like a good option.

I'm currently eyeing off Serenity Stitchworks (http://serenitystitchworks.com/" target="_blank) - got my eye on some of the vintage travel posters! Does anyone have experience with this company?
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Re: Review sites you've ordered from

by catnip777 » Wed Jun 11, 2014 6:13 pm

My favorite sites are:

123stitch.com: Fast and knowledgeble service. Always answers questions quickly! Very helpful.

elegantstitch.com: I haven't ordered in some time, but when I did, she was quick and opening up the package was like Christmas. Everything was nicely packaged.

needlecraftcorner.com: This is a brick and mortar store in Baltimore, MD. They have monthly sales. They update their website with new arrivals as well. I usually order over the phone or email.

frostedpumpkin= just discovered this designer and ordered a pattern this week. Instant gratification via PDF.

Etsy- there are a variety of great patterns/stores- too many to list. Lots of quirky and modern designs.
 
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